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Got a question about Lipton® or any of our hot teas or iced teas? We're here to help. Send us an email using the form below, or select the appropriate  phone number and speak directly to one of our tea champions.




AU: 1800638683

NZ: 0800445855

If you are reporting a problem with one of our products, please be sure to include your address and a telephone number where you can be reached during the day so we can contact you for further information.

Unilever does not collect personal information from children under 13.

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All information provided in the form is collected by Concentrix on behalf of Unilever Asia Pte Limited.

By providing us with your name, email address, contact details, and other personal information (“Personal Data”) you hereby consent to our use of your Personal Data for any or all of the following purposes: for responding to your queries, for auditing purposes in cases where there has been a dispute and any other incidental business purposes related to or in connection with the above (collectively, “Purpose”).

By providing your Personal Data, you also consent to its disclosure to third parties, such as to the Unilever headquarters, regional offices, subsidiaries, affiliates and/or members within the Unilever group of companies, and/or our service providers, which may be located outside Australia, for reasons relating to the Purpose.

If you wish to access, correct, limit or update your Personal Data, or to make any inquiries or complaints about the processing of such information, please contact:

Data Privacy Officer,

20 Pasir Panjang Rd, #06-22 Mapletree Business City, 117439

Tel: 6643 3000; or


Kindly note that it will be necessary for us to process your Personal Data, without which we will not be able to carry out the Purpose. For more details on how we process your Personal Data, do visit our Privacy Policy at: